Effective: October 4, 2024 | Last Updated: July 10, 2025
Welcome to Sturdy Cloud IT Ltd. (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and products (collectively, the “Services”). By accessing or using the Services, you agree to comply with and be bound by these Terms.Please read these Terms carefully before using our Services. If you do not agree with these Terms, you may not use the Services.
1. Acceptance of Terms
By using our Services, you agree to be bound by these Terms, as well as any additional guidelines, rules, or policies that may be posted on the website from time to time. These Terms apply to all users, including without limitation users who are customers, visitors, and contributors of content.
2. Services Overview
SturdyCloud IT Ltd. provides artificial intelligence (AI) services, solutions, and products designed to help businesses automate tasks, optimize operations, and enhance their decision-making processes. Our Services may include, but are not limited to, AI consulting, AI-powered software solutions, data analytics, and custom AI development.
3. Use of Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:Use the Services for any illegal or unauthorized purpose;
Copy, modify, or distribute any content or software provided as part of the Services without our express written consent;
Interfere with or disrupt the Services or the servers and networks connected to the Services.
We reserve the right to terminate or restrict your access to the Services at any time if you violate these Terms.
4. Intellectual Property
All content and materials provided through the Services, including but not limited to software, code, text, graphics, logos, and other intellectual property, are owned by SturdyCloud IT Ltd. or our licensors and are protected by copyright, trademark, and other applicable intellectual property laws.You may not copy, modify, distribute, or create derivative works from any part of the Services without express permission from SturdyCloud IT Ltd.
5. User Accounts
In order to access certain features of the Services, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update your information as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.We reserve the right to terminate your account if any information provided is found to be inaccurate or if you violate these Terms.
6. Payment Terms
If you purchase any products or services from us, you agree to pay all applicable fees, including any applicable taxes, in accordance with the payment terms provided at the time of purchase. All payments are due immediately upon receipt of invoice unless otherwise specified.Failure to make timely payments may result in suspension or termination of your access to the Services.
7. Refund Policy
All purchases of our AI services and products are final. We do not offer refunds unless otherwise stated in a specific contract or agreement. If you have any questions about a purchase, please contact our support team at support@sturdycloud.ca.
8. Limitation of Liability
To the fullest extent permitted by law, SturdyCloud IT Ltd. and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business, arising out of or in connection with the use or inability to use the Services.
9. Indemnification
You agree to indemnify and hold harmless SturdyCloud IT Ltd., its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms.
10. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Termination
We reserve the right to terminate or suspend your access to the Services at our sole discretion, without prior notice, for any reason, including but not limited to violation of these Terms.Upon termination, your right to use the Services will immediately cease. You agree that any termination of your access to the Services may involve the deletion of your account and any associated content.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be brought exclusively in the courts located in Ontario, Canada.
13. Changes to Terms
We may update or modify these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms on our website. Your continued use of the Services after any such modifications will constitute your acknowledgment and agreement to the modified Terms.14. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Mailing Address
StudyCloud
378-701 Rossland Rd E
Whitby, ON L1N 9K3
legal@sturdycloud.ca